Free shipping with membership

General

  • If you don’t yet have a referral from a current member, you can set up a 1:1 call with us here. This helps us get to know each other and see if Mosaic feels like the right fit for you.

  • Our community is the heart of Mosaic. To keep it intentional and supportive, we want to make sure it’s the right space for you — and that we’re the right space for you.

  • We offer three tiers designed to meet people where they are. Membership starts at $99/month (Mini) and goes up to $180/month for our most expansive plan.

  • Nope. Your membership includes 1:1 consultations, access to resources, and your monthly wellness box.

  • The community forum is open always. You can also book time with our consultants whenever you need (based on your membership tier)— to ask questions, fine-tune your wellness journey, or just get a little guidance along the way.

  • No. Mosaic isn’t a replacement for your doctor or therapist. We don’t diagnose or treat medical conditions. We’re here to share information, help you reflect, and support your holistic wellness journey.

  • Yes! From live workshops to in-person gatherings, Mosaic events are designed to help you connect, learn, and grow alongside the community.

  • Think of it as a wellness travel guide. We help you plan a retreat from start to finish with our trusted network of venues, facilitators, chefs, and more.

Supplements

  • You choose. Each month you can select from our collection of pure, functional mushroom supplements.

  • Functional mushrooms go beyond basic nutrition. Backed by science, they support everything from focus and emotional balance to immune strength and better sleep. Different mushrooms have different benefits, but they all share one thing in common: helping your body and mind function at their best.

  • You should consult with your medical professional. Always keep your healthcare practitioner in the loop when adding new supplements.

  • No. Our supplements should not be used if you are pregnant, may become pregnant, or are breastfeeding.

  • Yes. All our capsules are vegan, gluten-free, and made with organic, fruiting-body mushrooms only — no fillers, no mycelium, no preservatives, no GMOs. Just pure quality.

  • Consistency is key, but the protocol is yours to shape. Here are a few guidelines to start experimenting with:

    • Invigorate Caps: Morning or midday, whenever you need focus and energy.
    • Enlighten Caps: Take on your “on” days, usually in the morning. Some people prefer evenings for subtle overnight effects (expect more vivid dreams!).
    • Strengthen Caps: Pair with your daily vitamins to keep your immune system strong.
    • Decompress Caps: Evening wind-down support — helps you ease into rest.

My Account

  • Yes. You can cancel anytime before your next charge.

  • In your profile you can update this easily.

  • In your profile you can update this easily.

  • Yes - you can pause or skip shipments in your profile settings.

Shipping

  • No. Shipping is included in your membership.

  • We’ll email you a tracking link as soon as your order ships. You can also track it in your profile.

  • Orders ship within 24–48 hours (Mon–Fri) of payment. Orders typically arrive in 4–7 business days.

  • Email us at hello@meetmosaic.co. If tracking shows “delivered” but you can’t find it, check with neighbors or around your mailbox. If it’s still missing, we’ll make it right.

  • Let us know what’s damaged and we’ll send a replacement. If a sachet is damaged, please dispose of it just to be safe.

  • No. We can’t accept returns, but if there’s an issue with your order, reach out and we’ll work with you to make it right.